Shipping Policy

🚚 Processing Time:

All orders are processed within 3–5 working days. Personalized or branded items may take a little longer depending on production time — but we promise, they’re worth the wait! 💖

📦 Delivery Method:

We use PUDO locker-to-locker deliveries only — quick, convenient, and secure!
You’ll receive a notification once your parcel is ready for collection at your selected locker.

💰 Shipping Fees (PUDO Locker-to-Locker):
Our shipping fees are based on parcel size as per PUDO’s current rates:

📦 Extra Small (60 x 17 x 8 cm): R49
📦 Small (60 x 41 x 8 cm): R59
📦 Medium (60 x 41 x 19 cm): R69
📦 Large (60 x 41 x 41 cm): R89

(Fees are subject to change in line with PUDO’s pricing updates.)

🎁 Delivery Time:

Once shipped, your parcel should arrive at your locker within 2–5 working days, depending on your location.

💌 Order Tracking:

You’ll receive an email or SMS with your tracking number once your parcel has been dispatched — so you can follow it all the way to your locker!

🩺 Important Note:

Please double-check your PUDO locker selection, delivery details, and contact information before placing your order.
We cannot take responsibility for parcels sent to the wrong locker due to incorrect information provided